Giving administrative support to people within an organisation is the responsibility of a General Administrator. The work usually involves assisting in managing the office efficiently through managing office equipment and establishment. Staff must possess computer skills, strong written and oral skills. Specific qualifications are usually not necessary but specilisation in any office procedure comes handy. Other attributes sought are good interpersonal skills, a well-presented appearance and an organised disposition. As the job holder may be required to deal with customers, they will be expected to represent the organisation positively. The training program will prepare staff members in proper filing and record management, information retrieval and presentation of files, PUCs and all paper work.